FAQs

  • General Question
  • Shopping & Ordering
  • Payment
  • Shipping & Delivery
  • Returns, Exchanges & Cancellations
  • Additional Services
  • Customer Support & Contact

Shahanah is your go-to online clothing store offering premium quality apparel, including signature collections of unstitched and stitched outfits made from Karandi, Mareena, and other luxurious fabrics for trendy and comfortable clothing.

Placing an order is easy:
  • 1: Browse collections and select items.
  • 2: Add items to your cart and proceed to checkout.
  • 3: Enter shipping details and confirm your order.
  • 4: For assistance, call 0340 2162000.

Popular items are restocked when possible. Follow social media or subscribe to the newsletter for updates.

For stitched items, detailed size charts with measurements are provided. Please refer to the size guides for the best fit

We accept:
  • 1: Cash on Delivery (COD)
  • 2; Bank Transfers (details provided upon request)
  • 3: Online Payment Options (coming soon)

Yes, we offer free home delivery across Pakistan for all our products.

Delivery times:

  • 3-5 business days for major cities
  • 5-7 business days for remote areas

Once your order is shipped, you will receive a tracking ID via SMS or email. Use this ID to track your shipment on the courier company's website.

Yes, exchanges are accepted for damaged or incorrect items within 7 days of delivery. Items must be unused, with tags attached, in original packaging. Contact 0340 2162000 to initiate the exchange.

Orders can be canceled before shipping. Call 0340 2162000 as soon as possible to cancel.

Yes, stitching services are available for selected collections. Check product details to see if stitching is offered.

  • 1; Phone: 0340 2162000
  • 2: Email: tahirsukhera185@gmail.com
  • 3: Social Media: Facebook and Instagram (@shahanah.shop)