Terms of service

Welcome to Shahanah. By accessing or purchasing from our store, you agree to the following Terms of Service. Please read them carefully before using our website.

1. General Information

  • Shahanah is an online clothing brand specializing in women’s eastern wear.

  • By using our website, you confirm that you are at least 18 years old or have parental/guardian consent to shop with us.

  • We reserve the right to update, modify, or replace any part of these terms at any time. Changes will be effective upon posting to this page.

2. Orders & Payments

  • All orders placed are subject to availability and acceptance.

  • Prices are listed in PKR and are inclusive/exclusive of applicable taxes (state your case).

  • Payment must be made in full at the time of purchase using the payment methods available at checkout.

3. Shipping & Delivery

  • We aim to dispatch orders within 2-5. Delivery times may vary depending on location and courier.

  • Shahanah is not responsible for delays caused by courier services, customs, or circumstances beyond our control.

  • Shipping charges (if any) will be displayed at checkout.

4. Product Information & Availability

  • We make every effort to display product colors and details as accurately as possible. However, slight variations may occur due to lighting or screen settings.

  • Availability of products is subject to change without notice.

5. Intellectual Property

  • All content, including product designs, images, logos, and text on this website, are the property of Shahanah.

  • Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

6. Limitation of Liability

  • Shahanah shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our website or products.

  • Our liability, if any, shall not exceed the purchase price of the product in question.

7. Governing Law

  • These Terms are governed by and construed under the laws of [insert country, e.g., Pakistan].

  • Any disputes shall be resolved in the courts of [insert jurisdiction].

8. Contact Us

For questions or concerns about these Terms, please contact us at:
Phone: 0340-2162000